Keywords
sobrecarga de informação
ausência de informação
inteligência competitiva
How to Cite
Abstract
Denominado de revisão bibliográfica, este estudo de características qualitativas, objetiva buscar explicações para a ausência e sobrecarga de informações que pode prejudicar a gestão da companhia.Para tanto, foram consideradas para análise as publicações específicas disponibilizadas em base de dados especializados ocorridas no período de 1963 a 2016. Como resultado, o estudo mostra que aempresa deve lançar mão da inteligência competitiva enquanto modo de pensar e agir, com a intenção de desenvolver tanto interna quanto externamente a capacidade dos indivíduos para tratar a informação e praticar uma seleção que atenda àssuas conveniências.
References
__________. Accenture Information Management Services. Managers say the majority of information obtained for their work is useless. (2007). Disponível em: <https://newsroom.accenture.com/subjects/technology/managers-say-majority-information-obtained-for-their-work-is-useless-accenture-survey-finds.htm> Acessado em: 15 maio de 2017.
Ackoff, R. L. (1967). Management Mysinformation Systems. Management Science, 14(4), 147-156.
Azoulay, H. (1996). L’entreprise réseau. Revue Travail et Méthodes, 526, 35-50.
Babar, S., & Rai, A. (1993). Competitive Intelligence for International Business. Long Range Planing, 26(3), 103-113.
Barkow, T. (2004). Information overload. Public Relations Tactics, 11, 11-12.
Besson, B., & Possin, J-C. (2001). Du Renseignement à l’Intelligence Economique. Paris: Dunod.
Bulinge, F. (2013). Le secret est-il un obstacle à la recherche sur le renseignement ? ESSACHESS, 6(2-12), 113-126.
Bulinge, F. (2014). Maîtriser l’information stratégique: Méthodes et techniques d’analyse. Paris: De Boeck.
Carnwell, R., & Daly, W. (2001). Strategies for the construction of a critical review of the literature. Nurse education in practice, 1(2), 57-63.
Courbon, J.-C. (1997). Systèmes d’information: structuration, modélisation et communication. Paris: InterEditions.
Cronin, P., Ryan, F., & Coughlan, M. (2008). Undertaking a literature review: a step-by-step approach. British journal of nursing, 17(1), p. 38.
Davenport, T. H., & Prusak, L. (1997). Information Ecology: Mastering the Information and Knowledge Environment. Oxford: Oxford University Press.
Drucker, P. (1975). La nouvelle pratique de la direction des entreprises. Paris: Les Editions d’Organisations, Chapitre 38, 525-537.
El Haddadi, A., El Haddadi, A., Dousset, B., & Fennan, A. 2015. Le système d’intelligence économique. Electronic Journal of Information Technology, 01(7), November.
Eppler, M. J., & Mengis, J. (2004). The concept of information overload: A review of literature from organization science, accounting, marketing, MIS, and related disciplines. The information society, 20(5), 325-344.
Gibbs, G. (2009). Análise de dados qualitativos. Porto Alegre: Artmed.
Goria, S. (2014). Veille créative: Une nouvelle expression relative à une fonction informationnelle en émergence. Canadian Journal of Information & Library Sciences, 38(3), 205-220.
Goulding, A. (2001). Information poverty or overload? Journal of Librarianship and Information Science, 33(3), 109-111.
Jackson, S., & Dutton, J. (1998). Discerning Threats and Opportunities. Administrative Science Quartely, 33, 370-387.
Kanter, R. M. (1998). L’entreprise en éveil – Maitriser les stratégies du management post-industriel. Paris. InterEditions.
Kiao, Y., & Watson, M. (2017). Guidance on Conducting a Systematic Literature Review. Journal of Planning Education and Research, p. 1-20.
Kirwan, T. H. (2007). The time we waste. Management Today, September, 44-45.
Klausegger, C., Sinkovics, R. R., & Zou, J. H. (2007). Information overload: a cross-national investigation of influence factors and effects. Marketing Intelligence & Planning, 25(7), 691-718.
Knopf, J. W. (2006). Doing a literature review. Political Science & Politics, 39(1), 127-132.
Lesca, H., & Lesca, N. (2014). Strategic Decision and Weak Signals – Anticipation for Decision-Making. London: Wiley.
Lesca, H., & Schuler, M. (1995). Veille stratégique: comment ne pas être noyé sous les informations? VSST, p.1-6, 1995
Levet, J-L. (2001). L’intelligence économique – mode de pensée, mode d’action. Paris: Economica.
Levet, J-L. (2015). Produire mieux pour vivre mieux. Une nouvelle boussole pour l’action. Paris: Fondation Jean-Jaurès.
Levet, J-L., & Paturel, R. (1996). L’introduction de l’intelligence économique au sein du management de l’entreprise. Colloque International – L’entreprise face à la société d’information, Antananarivo, Madagascar, INSCAE, p. 114-142.
Levy, Y., & Ellis, T. J. (2006). A systems approach to conduct an effective literature review in support of information systems research. Informing Science: International Journal of an Emerging Transdiscipline, 9, (1), 181-212.
Macdonald, J., Bath, P., & Booth, A. (2011). Information overload and information poverty: challenges for healthcare services managers? Journal of Documentation, 67, (2), 238-263.
Meredith, L. (1985). Developing and Using a Customer Profile Data Banck. Industrial Management, 14, 255-268.
Meyer, J. A. (1998). Information overload in marketing management. Marketing Intelligence & Planning, 16(3), 200-209.
Mintzberg, H. (2006). Le manager au quotidien: Les dix rôles du cadre. Paris: Les Editions d’Organisations.
Ohmae, K. (1997). L’entreprise sans frontières: Nouveaux impératifs stratégiques. Paris: InterEditions.
Porter, M. (2004). Estratégia Competitiva. 2 ed. Rio de Janeiro: Campus.
Savolainen, R. (2007). Filtering and withdrawing: strategies for coping with information overload in everyday contexts. Journal of Information Science, 33(5), 611-621.
Schick, A. G., Gordon, L. A., & Haka, S. (1990). Information overload: a temporal approach. Accouting, Organizations and Society, 15(3), p. 199-220.
Schneider, S. (1987). Information overload: causes and consequences. Human Systems Management, 7(2), 143-153.
Schroder, H. M., Driver, M. J., & Streufert, S. (1967). Human Information Processing: Individuals and Groups Functioning in Complex Social situations. CA: Holt, Rinehart and Winston.
Stumpf, I. R. C. (2005). Pesquisa Bibliográfica. Capítulo 3. In: Métodos e Técnicas de Pesquisa em Comunicação. (Org.) Duarte, J., & Barros, A. São Paulo: Atlas p. 51-61.
Sutton, R. I., & Satw, B.M. (2003). O que não é teoria. Revista de Administração de Empresas, 43(3), 74-84.
Vasconcelos, C. R. M. (1999). L’Intelligence Economique et la Stratégie de Développement de la PME. (Doctoral dissertation). Retrieved from http://penelope.upmf-grenoble.fr/cgi-bin/abnetclop?TITN=469540.
Villain, J. (1990). L’entreprise aux aguets. Paris: Masson.
Webster, J., & Watson, R. T. (2002). Analyzing the past to prepare for the future: Writing a literature review. MIS quarterly, 26(2), 13-23.
Wilson, T. D. (2001). Information overload: implications for healthcare services. Health Informatics Journal, 7(2), 112-117.
Yin, R. K. (2016). Qualitative Research – from Start to Finish. 2nd Edition. New York: The Guilford Press.
Zhuang, L., Qiu, Y., & Peng, L. (2011). Is it the more the merrier? An exploratory study into the growing problem of information overload. Journal of Technology Management in China, 6(1), 69-83.