Abstract
Purpose: This study operationalises competitive intelligence (CI) as a measurable organisational capability for strategic technology-adoption decisions. It uses the intelligence cycle to structure how a public-sector organisation collects, analyses, governs, and acts on signals about a new technology, here artificial intelligence (AI), and tests this capability model empirically.
Methodology/Approach: A reflective partial least squares structural equation model (PLS-SEM) is estimated on an open primary survey of 203 mid and senior government officials across the six Gulf Cooperation Council (GCC) countries. The analysis reports exploratory factor analysis, KMO and Bartlett tests, reliability and convergent validity, discriminant validity by the Fornell-Larcker and HTMT criteria with bootstrap inference, collinearity diagnostics, 5,000-sample bootstrap path estimation, mediation, effect sizes, and cross-validated predictive relevance.
Originality/Relevance: The study moves CI from an interpretive frame to an empirically validated capability model in a genuine organisational, non-educational setting, connecting the intelligence cycle, intelligence governance, dynamic capabilities, and decision intelligence to a strategic technology-adoption outcome.
Key findings: The capability dimensions explain 70 percent of the variance in strategic AI outcomes, with strong predictive relevance (Q-squared = 0.68). Technical infrastructure, the collection backbone, is the dominant driver (beta = 0.66) and governance contributes significantly (beta = 0.21), while organisational readiness is a condition built by infrastructure and governance rather than an independent driver. All constructs show high reliability (alpha 0.92 to 0.96) and convergent validity (AVE 0.87 to 0.94), and discriminant validity holds under the HTMT inference criterion.
Theoretical/methodological contributions: The paper contributes a transferable operationalisation of the intelligence cycle as a validated structural model, a governance-centred reading of technology-adoption decisions, and a reproducible CI measurement template applicable across organisational contexts.
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