Keywords
Higher Education
Intelligence Governance
Academic Performance
Institutional Sensing
Evidence-Based Decision Making
How to Cite
Abstract
Purpose: This study examines how Competitive Intelligence Capability (CICAP) can be operationalized in higher education as an organizational capability that transforms internal academic signals into strategic intelligence for institutional decision-making. It investigates the direct and indirect effects of CICAP on academic performance through skill-scaffolding mechanisms.
Methodology/Approach: A quantitative observational design was conducted using survey data from 399 students enrolled at 20 public and private universities in Bangladesh. Data were analyzed through descriptive statistics, reliability analysis, multiple linear regression, ANOVA, mediation analysis, and machine-learning algorithms (Random Forest and Gradient Boosting), within an organizational framework grounded in the Competitive Intelligence cycle.
Originality/Relevance: The study reconceptualizes lecturer-support indicators as internal organizational intelligence signals, integrating the Competitive Intelligence cycle, intelligence governance mechanisms, and dynamic capabilities into the higher education context, thereby bridging educational analytics and Competitive Intelligence literature.
Key Findings: Lecturer support showed a significant positive relationship with academic performance. Competitive Intelligence Capability demonstrated both direct and indirect effects on academic performance, with skill scaffolding partially mediating this relationship, highlighting the role of organizational intelligence in supporting evidence-based strategic decisions within universities.
Theoretical/Methodological Contributions: The study proposes an organizational framework for operationalizing Competitive Intelligence in higher education by integrating institutional sensing, intelligence governance, dynamic capabilities, and evidence-based decision-making. It also offers a reproducible analytical model that can support future empirical research on Competitive Intelligence Capability in educational institutions.
References
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